Protect Your Business
Search customer history, share experiences, and build your reputation.
Search Before You Bid
Look up potential customers before accepting jobs. See aggregated payment history and behavior patterns from other contractors.
See Payment History
View how customers have treated other contractors. Identify potential non-payers, late payers, or excellent clients.
Leave Reviews
Share your experience after completing jobs. Help fellow contractors make informed decisions about future clients.
Build Your Reputation
Get discovered by quality homeowners searching for verified, reputable contractors in your area.
Take Control of Your Reputation
Claim your profile, view reviews, and find trusted contractors.
Claim Your Profile
Take control of your information. Verify your identity to ensure accuracy and build a positive reputation.
Review Contractors
Share your experience with contractors you've hired. Help other homeowners make informed decisions.
Find Verified Contractors
Search our network of state-verified professionals. Read reviews from real homeowners.
Fair Dispute Resolution
Dispute unfair reviews through our transparent process. Our admin team reviews cases impartially.
How We Keep Everyone Safe
Our verification and data protection measures ensure a fair, secure platform.
Identity Verification
Contractors are verified against official state business records. Only legitimate businesses can leave reviews.
Address Matching
Customers are linked to verified addresses. When someone moves, their history follows them transparently.
Data Protection
Your information is secured with enterprise-grade encryption. We never sell personal data to third parties.
Legal Compliance
We comply with the Consumer Review Fairness Act. Reviews are protected speech, but must be truthful.
What Our Users Say
Real feedback from contractors and homeowners using Client Insight.
"Saved me from a nightmare client. Their payment history showed three non-payments in the past year. I politely declined the job."
Mike R.
General Contractor at Charlotte, NC
"Finally a platform that lets us protect ourselves. The verification process was quick and the search feature is invaluable."
Sarah T.
Licensed Electrician at Raleigh, NC
"I was worried about my reputation at first, but claiming my profile let me see I actually have great reviews. Very transparent."
James L.
Homeowner at Durham, NC
Simple, Transparent Pricing
Free for homeowners. Affordable for contractors. Start with a 14-day free trial.
Homeowner
Always free for homeowners
- Claim your profile
- Review contractors you've hired
- Read contractor reviews
- Find verified contractors
- Dispute unfair reviews
Contractor
For verified businesses
14-day free trial • No credit card required
- Unlimited customer searches
- View customer payment history
- Unlimited reviews
- Business verification badge
- Public contractor profile
- Priority support
Frequently Asked Questions
Everything you need to know about Client Insight.
We verify contractors against official state business registration records and, where applicable, contractor licensing databases. This ensures only legitimate businesses can leave reviews, protecting both contractors and homeowners from fraud.
Yes! Homeowners can dispute any review they believe is unfair or inaccurate. Our admin team reviews disputes impartially, considering evidence from both parties before making a decision.
Customer profiles are linked to verified addresses. When someone claims a new address, their review history follows them. This prevents people from escaping their reputation by simply moving to a new home.
Absolutely. We use enterprise-grade encryption for all data. We never sell personal information to third parties. You control what's visible on your profile, and we comply with all applicable privacy laws.
False reviews violate our terms of service. Homeowners can dispute reviews, and if our investigation finds a review to be demonstrably false, it will be removed and the contractor may face account restrictions.
You can request account deletion at any time through your account settings or by contacting support. We'll remove your personal data in accordance with applicable privacy laws, typically within 30 days.